Elevate your smoking experience with a carefully selected assortment of 4 handcrafted cigars, thoughtfully chosen to cater to every palate and preference.
Dive into the world of fine cigars with our diverse range of offerings. Whether you crave the smooth, mellow notes of mild to medium-bodied cigars, the robust complexity of medium to full-bodied blends, or the exciting exploration of a variety pack, we have something for everyone.
Each month, you'll receive a selection of expertly crafted cigars from renowned brands and boutique producers. From rich, earthy Nicaraguan blends to the creamy textures of Dominican tobaccos, our subscription box promises a journey through the finest flavors and aromas the cigar world has to offer.
With our subscription, you'll not only enjoy an exceptional smoking experience but also expand your knowledge and appreciation of cigars. Discover new favorites, explore different regions and tobacco blends, and indulge in the timeless pleasure of cigar smoking with our exclusive subscription box.
Join us in savoring the artistry and tradition of cigar culture. Subscribe today and elevate your smoking ritual to new heights with our premium cigar subscription box.
Cigar Subscription
We want you to be completely satisfied with your cigar subscription box experience. If for any reason you're not happy with your purchase, we offer a hassle-free return policy to ensure your peace of mind.
Here are the details of our return policy:
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Returns Eligibility: You may return your cigar subscription box within 30 days of receiving it if you are not satisfied with the products.
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Condition of Returns: To be eligible for a return, the cigars must be in their original packaging and in unused condition. Any cigars that have been smoked or damaged will not be eligible for return.
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Return Process: To initiate a return, please contact our customer service team with your order details and reason for return. We will provide you with a return authorization and instructions on how to proceed.
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Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping method to ensure the safe return of the items.
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Refund Process: Once we receive your returned items and verify their condition, we will process a refund to the original payment method used for the purchase. Please allow 5-7 business days for the refund to be reflected in your account.
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Exchanges: Unfortunately, we do not offer exchanges at this time. If you would like to receive different cigars, you will need to return the original order and place a new one.
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Damaged or Defective Items: If you receive damaged or defective cigars, please contact us immediately. We will arrange for a replacement or refund, depending on your preference.
Our goal is to ensure your complete satisfaction with every purchase. If you have any questions or concerns about our return policy, please don't hesitate to reach out to our friendly customer service team. Thank you for choosing us for your cigar needs!
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We're thrilled to offer convenient shipping options to enhance your cigar subscription experience. Here's everything you need to know about our shipping policy:
Shipping Zones: We offer shipping to addresses within the Dominican Republic.
Shipping Fees: Shipping is free for addresses within Santo Domingo. For addresses outside of Santo Domingo, there will be an additional shipping fee applied at checkout. The exact shipping fee will be calculated based on your location and will be displayed before you complete your purchase.
Delivery Timeframe: Once your order is processed, please allow 3-5 business days for delivery within Santo Domingo. For addresses outside of Santo Domingo, delivery times may vary depending on your location. You will receive a tracking number via email once your order has been shipped, allowing you to track your package's progress.
Shipping Carriers: We partner with trusted shipping carriers to ensure the safe and timely delivery of your cigar subscription box.
Delivery Restrictions: Please note that we are unable to deliver to PO boxes or APO/FPO addresses. Additionally, someone over the age of 18 must be present to sign for the delivery of the cigars.
International Shipping: At this time, we only offer shipping within the Dominican Republic. We do not ship internationally.
Shipping Updates: If there are any delays or issues with your shipment, our customer service team will be sure to keep you informed and work to resolve the issue promptly.
Order Tracking: You can track the status of your shipment using the tracking number provided in your shipping confirmation email. If you have any questions or concerns about the status of your order, please don't hesitate to contact our customer service team for assistance.
We strive to provide reliable and efficient shipping services to ensure that your cigars arrive safely and promptly.
